How VoIP phone systems work is a mystery to many. In simple terms, a VoIP phone system allows for the conversion of voice calls to data. This data is then sent securely over the internet. Due to the fact that the voice over internet communication is maturing, and high speed internet has not only become cheap, but pervasive, more and more businesses are making the switch from traditional landlines to VoIP.
Yet with this increased usage, Cisco notes that how VoIP works remains a mystery to some business owners and employees. It is however arguable that the better employees and owners know and understand about the workings of VoIP, the easier it becomes to use this technology for the benefit of the business. At a glance, in VoIP, analog voice calls are converted into data packets. These data packets travel in similar ways as other data types such as email, over private as well as public internet internet.
With VoIP, it is possible to call cell phones or landlines. It is also possible to make computer to computer calls, and both parties on either end can speak into the microphone and hear each other through headsets. While is possible to make and receive calls using a landline telephone, VoIP ensures better voice quality as well as greater security.
The benefits of VoIP to a small business are simple yet impactful. When a business adds voice to a data network, it will enjoy added benefits of reduced costs, enhanced collaboration, and improved productivity. The business will save a lot of money by only managing one network as opposed to two; voice and data. The workforce is also able to communicate more effectively from the road, or office, while also allowing for greater access to company resources regardless of where they are. This way, they are able to access data wirelessly.