What are the benefits of using Gamma Horizon hosted telephony services?

Gamma Horizon is a complete communication service for businesses. It provides a wide array of fixed and mobile telephony features, through an easy to use web portal. The benefits of this communication service for business are numerous. For instance, it unloads the burden from a business’ IT team because local administrators effectively manage, and configure the system based on the needs of the organization.

Within this system, employees are now able to effectively manage their calls, which in turn maximizes productivity. Most importantly, this system ensures that important calls reach the right people and at the right time, to boost business relations and performance. Horizon brings together handsets from a variety of manufacturers, the full power of the leading communication platforms, an easy to use web interface, and the Gamma network services, to create winning formula that allows businesses to succeed.

Horizon also offers a myriad of business focused features, which are aimed at boosting control and administration of the business through the web. This system is cloud-based, and is accessible via web portal, so there are no maintenance costs, for the business or its customers to worry about. Furthermore, it facilitates the integration of the business’ fixed and mobile activities, allowing for greater collaboration and effective communication.

Lastly, Gamma Horizon also has an extension to its telephony platform, which enables businesses to manage their call center environments more easily. This also boosts the productivity of call center employees and agents, as well as the overall productivity of the call centre, which reflects to an ability to deliver fast and reliable services to the business’ customers. Happy and satisfied customers in turn make for a healthy business.